Ticket ID #:             

YOUR E-MAIL:     

WHY DID YOU VISIT TRANQUIL MOMENTS:

BIRTHDAY GIFT CERTIFICATE RECOMMENDATION ANNIVERSARY MOTHER'S DAY FATHER'S DAY VALENTINE'S DAY JUST BECAUSE I'M ME!!

HOW DID YOU HEAR ABOUT TRANQUIL MOMENTS FREE TIMES AD GOOGLE YAHOO PHONE BOOK REFERRED CHAMBER OF COMMERCE SPA FINDER SPA EMERGANCY ADVERTISEMENT OTHER

WHAT SERVICES DID YOU RECEIVE:            

MASSAGE  FACIALS  NAILS WAXING

 RATE THE FOLLOWING (1 POOR - 5 EXCELLENT)

ATMOSPHERE  1 2 3 4 5 N/A

CUSTOMER SERVICE  1 2 3 4 5 N/A

KNOWLEDGEABLE STAFF 1 2 3 4 5 N/A

STAFF FRIENDLINESS & HELPFULNESS 1 2 3 4 5 N/A

WEBSITE QUALITY & HELPFULNESS 1 2 3 4 5 N/A

QUALITY PRODUCTS 1 2 3 4 5 N/A

QUALITY OF SERVICE (S) 1 2 3 4 5 N/A

PRICE OF SERVICES 1 2 3 4 5 N/A

VALUE OF SERVICES  1 2 3 4 5 N/A

OVERALL EXPERIENCE 1 2 3 4 5

HOW IMPORTANT IS THE FOLLOWING IN CHOOSING A SPA

(1 - NOT IMPORTANT  5-EXTREMELY IMPORTANT)

ATMOSPHERE 1 2 3 4 5

QUALITY OF SERVICE 1 2 3 4 5

QUALITY OF PRODUCTS 1 2 3 4 5

QUALITY OF CUSTOMER SERVICE 1 2 3 4 5

KNOWLEDGEABLE STAFF 1 2 3 4 5

GOOD WEBSITE 1 2 3 4 5

REPUTATION (REFERRAL/NATIONAL PRESS ) 1 2 3 4 5

PRICE OF SERVICES 1 2 3 4 5

VALUE OF SERVICES 1 2 3 4 5

CLEANLINESS OF SPA 1 2 3 4 5

WHAT TYPES OF SKIN CARE PRODUCTS DO YOU USE?

CLEANSERTONERMOISTURIZERMASK

EYE CREAMEXFOLIANTSSERUMS

WHAT BRAND OF SKIN CARE PRODUCTS DO YOU USE?

HOW IMPORTANT IS THE FOLLOWING IN CHOOSING SKIN CARE PRODUCTS? (RATE 1 -5 LIKE ABOVE)

PACKAGING  1 2 3 4 5

PROFESSIONAL QUALITY  1 2 3 4 5

REPUTATION 1 2 3 4 5

CELEBRITY ENDORSEMENTS 1 2 3 4 5

ESTHETICIANS SUGGESTION 1 2 3 4 5

PRICE 1 2 3 4 5

EFFECTIVENESS 1 2 3 4 5

WHAT BRAND OF MAKE-UP DO YOU PURCHASE?

WOULD YOU BE INTERESTED IN CUSTOM BLENDED MAKE-UP? YES NO

WOULD YOU BUY A NON-NAME BRAND MAKE-UP?  YES NO

RATE YOUR INTEREST IN MINERAL MAKE-UP? 1 2 3 4 5

HOW IMPORTANT IS THE FOLLOWING IN CHOOSING MAKE-UP?

PACKAGING  1 2 3 4 5

QUALITY  1 2 3 4 5

REPUTATION 1 2 3 4 5

PRICE 1 2 3 4 5

HOW MANY TIMES A YEAR DO YOU GET SPA TREATMENTS?

HOW MANY TIMES A YEAR WOULD YOU RECEIVE A TREATMENT IF THE AVERAGE PRICE OF THE TREATMENT WAS?

$60                     $85   

$70                     $90   

$75                     $100 

$80   

WHAT TV STATION DO YOU WATCH?

WHAT RADIO STATION DO YOU LISTEN TOO?

WHAT NEWSPAPERS DO YOU READ?

WOULD YOU RECEIVE SERVICES IN THE FUTURE FROM TRANQUIL MOMENTS YES NO

WOULD YOU SPONSOR SOMEONE TO GO TO  TRANQUIL MOMENTS YES NO

IF YES, WHO   Include Name, Address, & E-mail If Applicable)

IF YES, WHO  

IF YES, WHO  

ADDITIONAL COMMENTS/REQUESTS:

THANK YOU FOR YOUR FEEDBACK!!

UPON SUBMISSION OF YOUR RESULTS YOU WILL BE ENTERED TO WIN A $100 GIFT CERTIFICATE.